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Complaint Details
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Initial Complaint
01/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Details I used this wheelchair transportation service fo several rides and placed monies into an account. The drivers for the most part were decent but many were not. They had to place a safety strap on the upper portion of my chest and at times did this too tightly, they were pushing wheelschair quickly going into van and out. I did not feel safe then the last two trips I was told van was smaller so I needed to remove apparatus from wheelchair suporrting my legs. I called and complained several times and was very unhappy with the way I was treated I still have some money on my account have tried to call to have ths returned to no availCustomer response
01/29/2024
Total paid approx $150 monies to be returned
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Contact Information
65 Industry Dr
West Haven, CT 06516-1443
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
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TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.