ComplaintsforOmni Comics & Cards
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/19/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order for **** **** ********* trading cards on 3/4/24. The description was for 36 booster packs of **** **** ********* cards. I paid $93.88 + shipping. I received my order but only 24 packs were included. I contacted the seller and requested my remaining 12 packs or $30 back (one third of my order as 2/3rds of the order was filled). The seller has not responded to my messages. I've uploaded images to pictures of the order confirmation, description, and product I actually received.Initial Complaint
12/11/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 12/2/2023 I bought an item from this business's **** account with username "*****************" for $79.94. Scott W*** of Omni Comics & Cards listed the item as "****** *** ***** ******* ********** ***** *** **** ** ***** *** ***** *** *************" and in the listing he said the item was a "(12 PACK) BOX" that has 12 packs of 30 cards and "Number of Cards: 360" and is "New/Factory Sealed". Scott W*** of Omni Comics & Cards sent me one single pack of 30 cards, instead of the 12-pack box of cards with 30 cards per pack I paid for. Scott has the exact same type of pack of cards he shipped to me for sale on **** for $8.99, so clearly the item he was selling for $79.94 was supposed to include more than just the exact same item he's selling for $8.99, based on its price as well as the listing's title and description and picture which all show the item I paid for was supposed to be a 12-pack box of 360 cards. The seller has not responded to my messages or made any offer/attempt to correct his mistake. The first attached photo is of the item I received from Scott W*** of Omni Comics & Cards. The 2nd and 3rd photos are of the listing for the item I bought from Scott W*** of Omni Comics & Cards. The 4th photo is of another listing by Scott W*** of Omni Comics & Cards where he is selling the item he sent me for $8.99, even though he charged me $79.94 as pictured in the 5th photo.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.