![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforSeko Air Freight
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/08/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
We ordered a Treadmill via ******* and they shipped it via ******* Freight on 1/18/2022 they transferred it to a Partner Seko Air Freight also know as ******* *** ***** and after the delivery was not made on the date listed which was 2/24/2022 I called and they said they would deliver Wednesday 2/2/2022 on Tuesday 2/1/2022 they called and said they couldn't get a driver and truck and asked if they can deliver Thursday 2/3/2022 between 11am and 3pm. On Thursday at 12:30 PM they called and said the truck broke down and was in shop and asked if they could deliver Monday 2/7/2022 after not hearing from them I called and they said they had to turn truck around a member of the drivers family was in hospital, they would try to get a part time driver. 10 minutes later the driver called to verify a time to deliver that evening, then 10 minutes later the dispatch called and said they could find a driver, I informed him that the driver just called. he said no that they would have to deliver on Tuesday. I called ******* and they were going to call them but I have had no update as of yet.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.