Customer ReviewsforLippincott Van Lines

we moved with them last year, worst mistake ever . they were late getting to our new house by a day, then we had over 8 thousand dollars worth of damage, then had to wait several days because not everything got put on the truck, got nothing for it but excuses , do yourselves a favor &stay away from this company . i wouldnt let them move my dogs house !

Lippincott Van Lines showed a blatant disregard for safety and appear to only value trying to meet their delivery times. Lippincott Van Lines truck parked on right hand side of a high inclined road sometime near 7AM. This road is documented with a step incline not for commercial parking vehicles. Within eye seeing distance is a flat area more appropriate for large deliveries. A school bus came by and had to park on the wrong/other side of road forcing my son to walk across to other side of the road with step incline with highly reduced visibility. The driver refused to move stating this is *** **** and stayed parked. A bit later a town of ********** police officer discussed the matter personally with the driver and the driver agreed to move around noon time. Later I called Howie C******** the Operations Manager to voice a complaint. I explained the situation. He then rambled on they don't not know as I was at least expecting an apology . I did rudely interrupt him and stated that is BS as it is a safety issue involving bus stop. He then just stated I cursed at him. I said your welcome and he hung up on me. Finally just before 2PM the Lippincott Van Lines truck moved thankfully before the bus arrives in the afternoon. I'm hoping we never see these Lippincott Van Lines trucks parking at a school bus stop again. I know I'll never use Lippincott Van Lines services due to their blatant disregard of safety.

We moved from ** ** ** July 1st. We had our belongings stored by Lippincott while we looked for a home to buy. We were told by the office manager that they needed 3 weeks notice to deliver. We gave her exactly 3 weeks notice but she then claimed that we misunderstood…..she said 6 weeks! We lived in our house without furniture for 3 weeks. Her response was that if we weren’t happy we could find someone else to deliver. There was no response from her after that until delivery. Our belongings finally arrived. One heirloom chair was crushed. A chest and piano were damaged. Wardrobe boxes that I spent extra on so clothing could hang were crushed with all the clothes in a heap in the bottom. Multiple scratches and chips in the furniture. Also, it was supposed to be stored in “ climate control” but the bottom third of our bedroom dressers were covered with mold. Contacting the claims person didn’t give me much hope since she made it clear that it would be months before they review our claim because there are so many ahead of us. We will fill out the paperwork and send pictures and estimates. I would never use this company again or recommend them to anyone. They just don’t care.