Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mancini Pool Decks, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMancini Pool Decks, Inc.

    Concrete Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Mancini Pool Decks, Inc. offers patterned and colored concrete flatwork, pool decks and patios.

    Business Details

    Location of This Business
    5 Crystal Brook Rd, Wolcott, CT 06716-1343
    BBB File Opened:
    3/23/1999
    Years in Business:
    31
    Business Started:
    3/1/1993
    Business Incorporated:
    3/3/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Joseph Mancini, President
    Contact Information

    Principal

    • Mr. Joseph Mancini, President

    Customer Contact

    • Mr. Joseph Mancini, President
    Additional Contact Information

    Fax Numbers

    • (203) 888-7862
      Primary Fax
    • (203) 879-0614
      Other Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christine L

    1 star

    03/27/2024

    Mancini pool decks was recommended by my pool install company. Biggest mistake ever! Mancini poured our concrete in early December 2017! Assured us the weather wasn’t too cold and all would be fine. Originally we were told that Mancini would prepare ground and be back in the spring to pour, next thing we knew without notice of change of work, a cement truck was in our driveway. That Feb 2018 we had 2 weeks of below zero weather! Spring came once snow had melted I walked out to the pool, I wanted to walk around my patio. And admire something I have ALWAYS dreamed of having in my yard of my home. My pure excitement and joy quickly turned to tears, the largest area of our patio had one continuous crack that expanded through 6 large cement slabs which measures roughly 30 feet! Upon calling my pool install project coordinator I was told I needed to deal with Mancini directly. Mancini came over immediately took no responsibility for the large expanse of cracked concrete and told us that it was due to the material (dirt) under concrete in our yard.the entire cracked section was removed and reported. And now our brushed panels did not even closely resembled the rest of original patio! Each year after opening of our first pool season in 2018 we had more sections that continued to crack! He refused to replace one cracked area and said he would patch it and I’d never notice the patch. LIE not only was patch PINK but it resembled a speed bump in place of the crack! Multiple other areas were cracked as the seasons went on! Mancini refusing to do any more repairs/replacements and literally told my husband and I that he has now lost any profit from our job! Well maybe IF he did the job RIGHT the first time and didn’t need to physically replace 1/2 out pool deck he would have made his profit. And now we are left literally with the rest of our pool patio with cracks!!!! BE WARE of Joe Mancini Pool Decks and Patios!!!

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.