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ComplaintsforCapasso Landscaping, LLC
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Complaint Details
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Initial Complaint
02/28/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Date of Service - 2/5/24. Multiple trees were cut down in our yard. The smaller trees were removed. One large tree was cut down and left in our front yard. We were told by one of the workers it would be picked up in a couple of days. Removal of the cut down tree was included in the price we already paid. It's been almost a month and it hasn't been picked up. There are several very large pieces of the tree that were left on our very sloped front yard. There is a danger they could roll down the hill and injure someone. There were children playing out there last week. I am a senior citizen who is legally blind and can't remove these very heavy logs myself. That is why I hired this company and paid them. I have called the owner multiple times with no response.Initial Complaint
02/15/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We purchased what was supposed to be dry seasoned firewood and that was not the case at all. It was dropped off of a truck in our driveway so we couldn't even return it. It was all wet. We stacked it up in our garage and it was so wet it is now growing mold. We have to get rid of it because you cannot burn it with mold on it as that is a hazard. I would have just kept it and used it next year but that is not possible.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.