Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

AYT Auto Service has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AYT Auto Service

      2121 W Virginia Ave NE Washington, DC 20002-1833

    • AYT Auto Service

      15005 Marlboro Pike Upper Marlboro, MD 20772-3127

    • AYT Auto Service

      5700 Kirby Rd Clinton, MD 20735-1459

    Business ProfileforAYT Auto Service

    Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    AYT Auto Service has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AYT Auto Service

        2121 W Virginia Ave NE Washington, DC 20002-1833

      • AYT Auto Service

        15005 Marlboro Pike Upper Marlboro, MD 20772-3127

      • AYT Auto Service

        5700 Kirby Rd Clinton, MD 20735-1459

      Location of This Business
      2121 W Virginia Ave NE, Washington, DC 20002-1833
      BBB File Opened:
      9/1/1992
      Years in Business:
      31
      Business Started:
      5/13/1993
      Business Started Locally:
      5/13/1993
      Business Incorporated:
      5/13/1993
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 39407613 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC

      These agencies may include:

      Department of Consumer & Regulatory Affairs (DCRA)-DC

      1000 4th Street SW

      Washington DC 20024

      (202) 442-9828

      Fax: (202) 7276546

      http://www.dcra.dc.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Earl's Discount Auto Parts, Inc.
      • Tommy's Auto Clinic Of Upper Marlboro Inc.
      • Tommy's Auto Body
      • AYT Brothers, Inc
      • Lanham Transmissions
      • AYT Transmissions
      • Advantage Auto Repair
      • A.Y.T. Advantage Auto Repair
      • A Y T Auto Service
      • AYT Auto Service
      • Twenty Eight, Inc
      Business Management
      • Mr. Joseph Carr, Company Contact
      • Mr. Gary Zhu, President
      • Mr. Mike Rush, Manager
      • Mr. Shedrick Dykes, Company Contact
      Contact Information

      Principal

      • Mr. Joseph Carr, Company Contact
      • Mr. Gary Zhu, President
      • Mr. Mike Rush, Manager
      • Mr. Shedrick Dykes, Company Contact

      Customer Contact

      • Mr. Gary Zhu, President
      Additional Contact Information

      Fax Numbers

      • (202) 526-5204
        Other Fax
      • (301) 297-7859
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/25/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Date 12-06-22 through on going present date. I paid $3,164.11. *** committed to fixing my 2012 **** ** 3.0t premium plus- They told me they was a one stop shop and could do everything there to fix my car. Nature of this dispute is my car was given to AYT auto clinic to fix a water pump and thermostat they said there was other things they saw that they wanted to repair which included removing and installing crankcase vent valve &2water pipe and Intake manifold to install gasket ELR, there is a list of things they installed. When my car was given to them there was not check engine lights on or codes showing and my care was running smooth no vibrations or rough idle, I only saw radiator fluid leaking is why I took it to AYT. AYT initial diagnostic was to change water pump and thermostat also do some minor repairs on cars that came to$2,329.01 and then once they went into the work they told me it would be better to do more work while they had parts off and take care if some leaks the saw which would save me money in the long run, bringing the total to $3,164.11 On all invoices I received from AYT auto clinic there was no mention of check engine lights or codes on my car or they would of put it on the invoice. When I received the call to pick up my car when I started it I notice tapping and rough idle. So I opened he hood noticed the anti freeze was low and tapping and rough Idle was so bad it shaking and tapping coming from my car, I put my own diagnostic on it (I have my own Diagnostic computer). Theses codes appeared *************************************************************** * showed it to the office manager ***** he said leave it he drove it and told me to drive it and the check engine light came on! They wanted to return my car to me with the check engine light on with engine codes showing and 7 codes appearing and the car was shaking and had rough idle. Then they try to tell me it was in the history. They refuse to take the intake back off.

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.