Business ProfileforWashington Medical Group

If your appointment is over an hour, the office has you take a Covid test upon arrival. Spoiler alert - YOU pay for the test and they do not entertain billing your insurance. You cannot bring your own test. It's $40 on the spot - in cash or check. Also, you have to wear an N95 mask and if you don't have one, you have to buy one from them for $10. Yesterday, I arrived at my appointment for bi-annual, routine testing. I've had this test done 6 times here before and have never had issues. I checked in and was told I owed $750 for my appointment plus $40 for the Covid test. Apparently, the testing I receive has been denied by select insurance companies lately so the office no longer bills the insurance and you have to pay upfront and hope that your insurance reimburses you. I frantically called my insurance company, confirmed that they did in fact cover the testing and told the office to bill my insurance because the service was covered. They said that's not an option and I have to pay in advance. To make matters worse, you MUST pay on the spot, in cash, check or money order. I was not told this beforehand. Never in my life have I arrived to a medical appointment with a money order in hand...comical. You must have the exact amount in cash because they do not make change. ALSO, they can only accept checks up to $300. I had to walk to an ATM to take out the remaining $490 I owed. They told me they would email me an itemized receipt that I could submit to insurance but it would take at least a week and could not be expediated. So now I'm out $790 for a test my insurance would have covered if they had just run it through my insurance and waiting for a receipt so I can submit for reimbursement.