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ComplaintsforPetworth Family Dental
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Complaint Details
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Initial Complaint
04/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to Dr. ******************** **********************, III DDS DBA Petworth Dental of Washington, DC for dental work. I agreed after discussion with him to get dental implants and Dr. ********************** and his wife advised that to pay for the implants I get a loan of $8,000 from **************** Patient Solutions. The loan funds went directly to Petworth Dental of Washington, DC. I have been making steady payments on my loan since 2019 but I can get no response or call backs from Dr. ******** office, Since that time I have not had any further dental work done in my mouth since 2019 when he worked on my gums to build a bridge. In 2022 he sent me to another facility in Bethesda, MD to get 3 sets of xrays. He then claimed that his office lost the xrays and he wanted me to go back and get an other set of xrays. Every time I call him concerning the dental work to be done my calls are never returned. I feel that he is definitely avoiding me. He has yet to give me an itemized bill that i asked him for nor has he moved forward with any additional dental work. I call and leave messages to no avail. At this point I want a refund or return of the balance of the loan funds that he received minus the work he performed already. I no longer want him to work on my mouth. I am VERY disappointed in his business practices and no longer have confidence in him to work in my mouth! I've been MORE than patient to give him a chance to rectify the situation but it's clear to me that Dr. ****** has no intention of rectifying this situation.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.