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Customer ReviewsforCleanChoice Energy Inc
186 Customer Reviews
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Review from Jeff K
5 stars07/07/2024
Good service good pricing. Good service. Great people and an Amazon card tooCleanChoice Energy Inc Response
07/10/2024
Thank you **** for your kind words and taking the time to share your positive experience with us online. We are excited to know you are happy with your service and also able to support the environment at the same time. Please feel free to reach out to us if you should ever have any questions or concerns. We may be reached at: **************. Our hours of operation are: Mon-Fri 8AM-8PM EST & Sat 9AM-5PM EST. CleanChoice Energy.Review from Mary O
1 star06/13/2024
Scam alert! I keep getting mailings in my son's name. When I called to question why I was told the info came from Con *** LIE! My son's name is not on the bill or account. I verified this with Con *** I asked to be taken off the mailing list and was told it would take 90 days. I demanded immediate removal and was told no it takes 90 days. Steer clear of this company.Review from Ron B
1 star06/07/2024
They sneak into our closed-access apartment building and pretend to be the local utility company (PSE&G) in order to sign up with them. They also send scam letters labeled with ***************** PSE&G", "Enclosed: Authorization Form", and "SECOND ATTEMPT" to try to scare people into thinking this is something they're obligated to do/that this is actually PSE&G.This is a scam company, plain and simple.Review from Hugh G
4 stars06/06/2024
************ signed up for clean energy at $.05/kwH for 12 months. So I am happy. I did not sign up for the variable rate which is higher. However I do not like the mail that they send out frequently - in it they look like a completely different company.Review from Dan C
4 stars06/02/2024
Best Price, relatively easy to switch providers. Was getting taken advantage of price wise from previous provider. Looking forward to a long relationship.CleanChoice Energy Inc Response
07/10/2024
Thank you *** for sharing your positive experience with online. We are excited to know you are happy with your service and also able to support the environment at the same time. Please feel free to reach out to us if you should ever have any questions or concerns. We may be reached at: **************. Our hours of operation are: Mon-Fri 8AM-8PM EST & Sat 9AM-5PM EST. CleanChoice Energy.Review from Christina R
1 star05/28/2024
They keep sending me snailmail and then sending it to my neighbors as well. They are fishing for data and are not doing anything good. Stay away as far as possible.Review from Robert B
1 star05/15/2024
I signed up for Clean Choice. Honestly I don't remember or didn't look into their rate. Then the bills came in and they were more than double what NYSEG was changing. 14 cents per Kwhr! Are they crazy? I am paying $130 more a month for them. So I cancelled and switched back to NYSEG. They compared it to buying organic fruit. At this rate they will be out of business soon.Review from MISS GLORIA S
5 stars05/08/2024
JUST FOUND THIS COMPANY , THE ***** WAS RIGHT EVERYTHING IS A PLUS! I HAVE THEM FOR 12 MONTHS. GREAT BARGAIN AT THIS TIME! THANK YOU VERY MUCH!CleanChoice Energy Inc Response
07/10/2024
Thank you ****** for sharing your feedback with us. We are excited to know you are happy with your service and also able to support the environment at the same time. Please feel free to reach out to us if you should ever have any questions or concerns. We may be reached at: **************. Our hours of operation are: Mon-Fri 8AM-8PM EST & Sat 9AM-5PM EST. CleanChoice Energy.Review from Laura A
1 star05/08/2024
I signed up over 3 months ago and they keep telling me National Grid needs to approve it. National grid doesn't see anything from them in the system or they would approve it. I called clean choice at least 7 times and get a different answer everytime. Now they are saying my electric bill account number is not right and to call National Grid. How can this be when I pay my monthly bill on the account number that is on my bill. They also offered me a $100 **** card. Never received this either. This company is a scam do not sign up for it.Review from Michael S
5 stars05/03/2024
It is *** and I have been a CleanChoice Energy customer since the beginning of the year, ~5 months. I read the negative reviews and all I can figure is that people really don't know how to read contracts, pay attention to the print, or respond properly to notices when they receive them.We bought a brand new house at the end of 2023. I did not listen to the advocate on the phone when I called Penelec to have the utility switched to my name. He suggested staying on the line and listening to rates for other energy providers in the area. I wish I would have, because Penelec was charging $0.11/kWh. My electric bill for the first full month (actual first month was prorated) was $360. I immediately went on Penelec's site and looked at switching. CleanChoice was one of the cheapest providers at $0.06/kWh and at a 100% renewable efficiency. It was a no-brainer. No contracts, no special terms, and no cancellation fees. Not only was switching as simple as using the account number on my Penelec bill and choosing to switch on the site (LITERALLY that simple), my new provider started at the end of the current billing cycle. My electric bill has gone down to $170/mo, and that's with electric heating/cooling. Seriously couldn't be happier.***be my experience was better because of the way I switched? I never dealt with reps or advocates from CleanChoice. I don't know how it works for other states, but in ************ you have Penelec and PPL in central ** as your delivery infrastructure. You still have to pay them a fee since you're using their infrastructure, but they should have a site where you can look at other energy providers. I highly recommend doing it that way. Will my rates change? ***be, maybe not. For now, all I can say is that a family of 3 hasn't cost me a bill over $200 yet. I will do the smart thing that I think too many people neglect, and that is PAY ATTENTION TO YOUR BILLS AND NOTIFICATIONS FROM THE COMPANY. Don't spin your negligence as bad business.CleanChoice Energy Inc Response
07/10/2024
Thank you ******* for sharing your journey and positive experience with us online. We could not agree more that knowledge is power! And to be able to find a great rate and support the environment at the same time is a win win for everyone! You are correct, we have no fees and rate plans can be changed at ay time simply by reaching out to us to "shop". Please feel free to reach out to us if you should ever have any questions or concerns. We may be reached at: **************. Our hours of operation are: Mon-Fri 8AM-8PM EST & Sat 9AM-5PM EST. CleanChoice Energy.
Customer Review Rating
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