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Find a Location

Empower Infrastructure has 1 locations, listed below.

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    Business ProfileforEmpower Infrastructure

    Engineering Consultant

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Washington, DC 20002
    BBB File Opened:
    5/13/2022
    Alternate Business Name
    • Empower Infrastructure LLC
    Business Management
    • Ms. Farnoush Hashempour, CEO
    Contact Information

    Customer Contact

    • Dr. Arzhang Zamani, President
    • Ms. Farnoush Hashempour, CEO

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/21/2022

    Complaint Type:
    Order Issues
    Status:
    Resolved
    On March 8, 2022, I signed a contract with Empower Infrastructure that was quoted at $4,900 in consideration for MD Professional Engineer signed plans for the site plan, stormwater management, and sediment control that met ********** ***************** ******************* (******) requirements. This was for a single-family home project in Silver Spring MD. They were provided with job location, project information, house plans, and a topographic survey to prepare the quote. Review plans were provided for stormwater management and sediment control and reviewed within 48 hours. There were mistakes found every time. There were major mistakes and in other cases information from presumably other projects was inserted that made no sense. Some of these mistakes were corrected. Major mistakes exist such that ****** has twice rejected the submission. Empower Infrastructure was paid $1,500 to start work and $3,400 to deliver plans. Review sets stopped stating that all the revisions were made and I had to make the final payment to get the plans. They were paid, but the plans still contained major mistakes and were rejected by ******.The ****** requirements are defined at ****************************************************************** *********** proposed that I pay an additional $2,010 to complete the work. Their terms are to pay the entire amount before ****** accepts the revised plans. The business has resisted fulfilling the terms of the contract and as time has elapsed the project continues to be delayed since September 20, 2022, when the first submission was rejected. Another submission was made on October 12th and rejected. ****** provided an example of an approved submission to reference. Empower Infrastructure made a couple of corrections requested by ****** however major mistakes remain. The plans are unusable. *********** is refusing to complete the work without receiving an additional $2,010.Requests to finish work or refund payment are ignored.
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    Customer Reviews

    0 Customer Reviews

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