ComplaintsforHome Rent 2 LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/13/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
When circumstances made the single-family rental home (********************) we leased from Home Rent 2 LLC unsuitable for us to continue residing in, we gave written notice that we would keep paying the agreed upon rent amount as it became due while the landlord to found a new tenant and until the new tenant started paying rent. As we have documented, the property was relet on or before May 5, 2023 - which was less than a week after our April 30, 2023 move out from the property. Shockingly, rather than follow legal obligations placed upon it as an entity afforded the privilege to conduct business as a housing provider, Home Rent 2 instead attempted to victimize my family by demanding that we pay it nearly $5,000.00 as opposed to its actual damages which consisted of any lost rent. This was especially disappointing as we had paid this housing provider company more than $45,000.00 during the eighteen months that we rented and lived in their asset. Our requests (which subsequently became a formal demand) for an accurate accounting and accurate amount owed were not answered. Instead, Home Rent 2 and/or its agent, ******** ***********, wrongfully seized and retained a deposit entrusted to the company and threatened to harm our credit standing. For more than a month, we have requested that our former housing provider tell us the actual number of days it took to put a new rent-paying tenant in place as well as the actual amount of lost rent that we are required to pay and how that amount should be tendered. The filing of this complaint is our last attempt to resolve this matter without the involvement of state and federal regulatory agencies which we will pursue based on the unfair and deceptive trade practices (including documented inaccurate and fraudulent accounting practices as well as violations of fair debt reporting and collection laws) if this matter is not timely addressed and satisfactorily resolved by Home Rent 2 LLC.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
11 Dupont Cir NW Fl 9
Washington, DC 20036-1207
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.