ComplaintsforCommunity of Hope DC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/30/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I have been living in a Transitional Housing Shelter and This Organization has been deliberately selling clients information to commit GOVERNMENT FRAUD, alone with, CYBER THEFT and CYBER BULLYING, and MAIL THEFT this has been going on for a YearBusiness response
06/22/2023
Community of Hope takes the concerns of our participants seriously and is looking into this matter and will follow up with the appropriate parties. The organization maintains a privacy policy that does not allow us to rent, sell, or give our participant’s information without their written consent. The organization also has a grievance process and other regular meetings for our participants to participate in so that we may handle individual concerns in a timely and situation-specific manner.Business response
06/28/2023
Community of Hope has contacted the client and addressed the concerns. The organization maintains a privacy policy that prevents us from sharing further details. We do not rent, sell, or give out participant’s information without their written consent. The organization also has a grievance process and other regular meetings for our participants to participate in so that we may handle individual concerns in a timely and situation-specific manner.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.