19 Customer Reviews
Review from Steve Muschlitz M
5 stars01/12/2024
I needed a passport for an emergency that had expired seven years ago. I was told endless times it was impossible, and the soonest was 6 to 8 weeks. I even called the state and they told me that the closest appointment was in New Orleans which I live in South Florida. Through the Internet I found Dave call him immediately. He went above and beyond the call of duty. Walked me through everything step-by-step. Not only did I get my passport. I got it sooner than promised added value that was priceless. I highly recommend Dev and his team. If you want to get it done right get it done quick Daves team is the one. Don ’t waste your time with others callReview from Keren D
5 stars08/22/2023
Lifesaver! The clerk's office told us 7-9 weeks to get the passport for our daughter and Fast Passport Center got it for us in less than 4 days. They really worked for it, and were very responsive. Thank you guys!Review from Mario R
5 stars07/14/2023
We needed our passport in less than 5 days and got it! I could not believe when I received the package at home 2 days before our trip. Sent documents on Monday and got my passport back Friday morning. David was very professional handling the whole process which gave us peace of mind. It’s very stressful when we find out the passport is expired and the whole trip is booked so we don’t have the option to cancel anything anymore. Only a miracle would make it happen and in this case God used David and Fast Passport Center to deliver! I highly recommend their services. You can definitely trust you’ll be in great hands with people that actually care.Review from Gadi S
5 stars07/05/2023
I NEVER write reviews, but felt compelled to write this review to thank David at Fast Passport Center. He helped us get a passport for our daughter in less than two weeks when we really needed the help. Then a few months later, we found ourselves in a bigger emergency. I had already applied for two passports for my daughter and son. All of a sudden, the processing time increased from 7-9 weeks to 10-13 weeks. But the passports were already in process, so I didn't know if I could even start from scratch or what to do. I called David and he was AMAZING. While I was in anxiety-ridden panic, he patiently explained how the system works, what my options were, and how he could help. He never pressured me. He was not "sales-y" at all. Just a very helpful resource. He was also accessible and communicative throughout the process. I referred a few different people to him and they were also very happy. Yes, some of the services aren't cheap, but if you're in an emergency and you need help, you can trust David and Fast Passport Center. They are reputable, credible, and effective.Review from Mark K
5 stars06/16/2023
Fast Passport Center guaranteed my passport on time.... AND THEY DELIVERED!!! Great experience. I can't thank David enough. Very responsive and professional.Review from Viktoriya B
1 star04/26/2023
After 1.5 months of following up with David we never received our passport. Our trip was ruined. After we paid him, we could hardly ever get a hold of him?? terrible communication and experience. There is a chance he’ll follow through on his promise, but there’s also a good chance he won’t. So if you choose this company be ready to be disappointed. We sent in our paper work 1.5 months before our trip, David said he would get us a passport in 2 weeks. We followed up with him every week, the times we were able to get ahold of him. He reassured us that it would be in our hands before our trip. At the last hour, 3 days prior to our trip he calls with bad news, something unexpected happened, it was out of his control he said but no clear explanation was given. No apologies were offered. When we received our paperwork back in the mail, we realized our documents were never even submitted! He had been lying to us the whole time.Review from Daryl P
5 stars04/21/2023
David is the Best! If you need passport services and everything else they offer I highly recommend this company. They saved me and I'm sure they can do the same for you.Review from Monica M
4 stars04/20/2023
Great experience. Just as promised - prompt, clear directions, no fluff, good response time. Everything you want when needing a passport urgently. I am giving 4 stars instead of 5 because I wished they sent the tracking information when returning the actual passport back to us and confirming it was received. With that said, I highly recommend.Review from Marisa B
5 stars03/22/2023
Amazing customer service, David was extremely knowledgeable and helpful in all aspects of my order. Highly recommend his services!Review from John M.
1 star02/04/2023
The service I received from David at Fast Passport Center was just OUTSTANDING. Four days before flying to Egypt I learned that I needed a 6-month expiration on my passport. My passport expired within a 5-month 25-day timeframe. Most countries accept a 3-month timeframe. I contacted Fast Passport Center and I was able to pick up my passport at the US Passport Agency at 8:30 AM on my departure date in order to catch my flight to Egypt at 11:00. The service was prompt, professional, and caring. Any time I called David he answered the call immediately and kept me posted.
Customer Review Rating
Average of 19 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.