ComplaintsforEvans Paving and Sealcoating
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Complaint Details
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Initial Complaint
06/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Last summer, I had Evans Paving paid my driveway. They dug out a 6 x 20 section near the Garage and down by the street. They said they would fill that in and then go over the top of the rest of the Driveway. Within One week the part by the garage was sinking. I contacted Evans Paving. They said they would be right out. They actually didn’t show up at the time they were supposed to but the next day when they did it was totally unannounced and all the sudden I had a driveway, full of people working on it. They ended up throwing a patch on top of the sinking driveway. Now I have a speed bump before I go into my garage. I contacted **** ****** He said that’s the best we can do sorry. He said he was not going to redo the whole driveway because one part was sinking. I paid for a new driveway Not a patch job.Business response
06/12/2024
My husband is going to go back out and see how he can satisfy customer he thought he was satisfied on his last trip out there . They will get out there I. The next week. TyCustomer response
06/18/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to my complaint and have determined that this does not resolve my issue. For your reference, details of the offer I reviewed appear below.
**In order for the bureau to continue to assist you, you MUST provide your view on the matter or your complaint will be closed as answered.
Regards,Complaint ID: 21834885
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Customer Complaints Summary
6 total complaints in the last 3 years.
2 complaints closed in the last 12 months.