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ComplaintsforSnoozester.com
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/09/2021
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
I have used wake up/reminder service with snoozester.com for years, I have no recollection what I pay for their service. My account is on auto pay with either my credit card or my checking account. Suddenly today snoozester is demanding a new and different phone number for no apparent reason. I ONLY HAVE ONE PHONE NUMBER. About a week ago I could not sign in to my account and snoozester did not send log in info to my email as promised. I found snoozester does not answer emails I sent asking for help. I was just stuck with their poor/no service and paying for it. I finally remembered my password a few days later which is the only reason I could continue on with them. WOULD YOU PLEASE INTERVENE AND HELP ME QUIT THEIR SERVICE? Thank you very much. Sincerely, *************************** ***************** San Diego, Ca.* ************** MY MAJOR COMPLAINT- Like most big companies you can't contact them by phone.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.