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            Business ProfileBricks By Ben LLC

            Mason Contractors

            Contact Information

            4 Woodsedge

            Claymont, DE 19703

            Visit Website
            (302) 379-2248

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            4 Woodsedge, Claymont, DE 19703
            BBB File Opened:
            3/12/2020
            Years in Business:
            5
            Business Started:
            4/4/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Ben Merritt, Owner
            Contact Information

            Principal

            • Mr. Ben Merritt, Owner

            Customer Contact

            • Mr. Ben Merritt, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/02/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            On 4/26/2021 Ben came to my home to provide a consult for work to be completed. At that time I gave him a $50 check as a consultation fee that was to be credited to the work. At the time of the consult he said he would get me a quote and was looking to book in July. June came and I had not received a quote via any email folders. I made contact with Ben via the one email below. No quote came again after that email. Then I called Ben in August, he agreed that my project had fallen through the cracks but would credit a full $200 to my project and send the quote out to me. He asked me to re text him photos of the project to which I happily obliged. The quote still never came. I made contact with Ben in the beginning of November and kindly asked for a refund of my $50 dollars as I would like to proceed with a different group. He agreed and apologized for the inconvenience and said he would send PayPal or mail a check. I have made countless phone calls, left voicemails, sent one email, two PayPal requests directly to him and still have not received the $50 refund for services that were never provided and a quote I never received.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Phillip C

            09/26/2022

            Dishonest and incompetent contractor. Took a 50% deposit and performed a very little and shoddy work. After many calls and failed promises over a 6 month period no refund and no further work.

            Local BBB

            BBB Serving Delaware

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