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ComplaintsforR & G Chimney Service
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Complaint Details
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Initial Complaint
05/06/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On 10/25/21 the owner of R&G Chimney Services cleaned my chimney and told me I needed a new Stainless Chimney Cap, which he needed payment for up front. I wrote a ck for $375: $125 for the chimney cleaning and $250 for the new chimney cap (which needed to be ordered). For the last several months I have had so many excuses for him not returning with the cap, including lost the invoice, hurt back, bad weather... all I finally asked for was a refund for the $250. I certainly don't want him on my roof at this point, especially if he has a bad back. So after numerous phone calls and text messages, obviously I'm out $250 unless you can help. I do intend to file with a Debt Action if I have no other alternative.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.