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Business Profile

Event Ticket Sales

Tickets-Center.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

Customer Review Ratings

2.92

Average of 9,416 Customer Reviews

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Review Details

  • Michael O

    Date: 12/09/2025

    ABSOLUTE SCAM.

    PROMISE TICKETS. DELIVER - well, a promise. Or an offer of a refund! First offer was for 8% of purchase price. They eventually offered 25% of the sale price (yeah - we scammed you, and will keep a 75% "you're a sucker" bonus for us). BUTBUTBUT! You can ALSO get a STORE CREDIT! Which, since these guys are scammers, is worth...um - $0

  • HOMER P

    Date: 12/08/2025

    This is nothing less than a ticket scalping bunch of crap. Sell you tickets then you go print them and the face valve is far less than what you pay. That is scalping no matter how the hell you sugar coat the pile of shit.

  • WILLIAM C

    Date: 12/08/2025

    Do not buy tickets from this firm. I logged on to: las vegas sphere. It took me to the following site: Wizard of Oz Sphere above this it said: https//tickets-center.com. This is very deceptive. Your led to believe it's an official Sphere site. The site turns out to be firm that buys a block of tickets and resells them through your firm. The deception continues. They offer only seats that they own. But indicate no others are available. But there are more seats on other sites. But thinking I am on the official Sphere web site I am unaware of this deception. In addition to the a fore mentioned deception. They charged a $360 fee and overcharged for my seats. Look I am an 88 year old veteran with cancer. All I was trying to do is give my adult children a happy event with me. This experience has so spoiled it for me.

  • Simone H

    Date: 12/07/2025

    Purchased tickets for a show well before the event thinking it was through the venue site. They over charged by absurd margins over twice the actual ticket price and changed the seats I ordered to the very last row from the row directly behind the orchestra, and do not allow for any refunds even though they changed the seats. They will not provide the tickets until literally the night before the show, making it impossible to even sell the tickets to recoup some of the cost now that I have repurchased the seats I wanted from the venue itself.

  • Samantha K

    Date: 12/07/2025

    0 stars, but can’t choose that. I bought tickets for what tickets-center.com was advertising to be for the musical Rent at the Kravis center in West Palm Beach on 3/11/26. The show is actually Rent: live in Concert, which is people singing songs from the musical, but not the musical. These tickets were, of course, also sold for more than on the Kravis center website, but unfortunately were also more googlable than legitimate Kravis center tickets. So not only did I pay more, but the tickets are not for the musical as advertised by tickets-center.com. I filed a ftc complaint and am seeking a refund through my bank. I called the tickets-center.com number, but of course get to a generic automated system explaining their refund policy which is no refund and no option to speak to an actual person. Fraud.

  • Cary S

    Date: 12/06/2025

    The customer service is the least helpful customer service I have ever dealt with. The company poses themselves as a legit company, but the third party inventory is purchasing from another seller inventory that is not guaranteed your ticket. In the event they cannot perform, they will refund. This is not helpful if you are expected a ticket to an event and planning MONTHS in advance for. Their customer service provided no assurance about their sellers or nor how the inventory works. The promises of refunds I was made for partial amounts have not been sent to my email yet. I cannot stress enough. DO NOT USE. This service provider. If you ask for a full refund, they respond that it is against policy, but that you can sell through their partnered resale platform… WHY would you want to get scammed twice and pay them twice. That’s not customer service, that’s backwards sales. I do not believe that the individuals working in another country do their customer service are even marking enough for this company to be scamming the way they do. Stay safe out there.

  • Taylor G

    Date: 12/06/2025

    The website is a scam I bought tickets for Disney on Ice and they were half the price on Ticketmaster.

  • Daniel Z

    Date: 12/06/2025

    This company is a fraud. Ticket Center will deny you the tickets up until the day before. They will offer you replacement tickets but next you know you are in bad seats that you paid big money for.
    I have an email that says "your tickets are secure" then last min 12/6/25 on the day of the event they tell me the tickets are not available.

  • Aibek M

    Date: 12/05/2025

    Absolutely the worst ticket-buying experience I have ever had. My event is tomorrow, and I STILL do not have my tickets. I feel stupid for using this company in the first place. Their customer service is completely useless—basically bot-level responses that repeat the same generic, meaningless lines no matter what you ask. No real help, no accountability, no urgency.

    This company ruined what should have been a simple, straightforward purchase. I will never use tickets-center.com again, and I strongly urge others not to repeat my mistake. Save yourself the stress, frustration, and wasted time. I would have put negative star review if there was an option

  • Donna A

    Date: 12/05/2025

    They take you to their website, pretending to be another website and I bought tickets at four times their face value. It is a huge scam, buyer beware! I will be happy to go on every website I can find to report this unscrupulous business.

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