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Find a Location

Easy Events Group Inc. has 1 locations, listed below.

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    Business ProfileforEasy Events Group Inc.

    Tour Operators

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16192 Coastal Hwy, Lewes, DE 19958
    BBB File Opened:
    10/18/2021
    Alternate Business Name
    • Balloon Glow Tour
    Business Management
    • Mr. Richard Garvie
    Contact Information

    Customer Contact

    • Mr. Richard Garvie
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/25/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Bought a ticket for the balloon glow festival and one day breve the event I received an email stating that the venue was not ready and the event was going to be moved to next month. They are not offering refunds per policy but their policy states that: CANCELATION POLICY IF AN EVENT IS ENTIRELY CANCELED DUE TO COVID-19 RESTRICTIONS OR WEATHER, ALL TICKETS ARE MOVED TO THE NEXT AVAILABLE DATE IN THAT EVENT LOCATION. IF THIS DOES NOT WORK FOR YOU, YOU CAN TRANSFER TICKETS TO OTHER EVENTS SUBJECT TO AVAILABILITY. TICKETS CANNOT BE REFUNDED ON THE BASIS THAT IF AN EVENT IS CANCELED DUE TO COVID-19 RESTRICTIONS OR WEATHER, THE VENUE, PERMITTING AUTHORITY, LAW ENFORCEMENT, INSURANCE ETC. DO NOT PROVIDE OUR COMPANY WITH REFUNDS. YOU PURCHASE TICKETS IN FULL ACCEPTANCE OF THIS AND OTHER POLICIES STATED ABOVE. This cancelation was not to either of those things, also they have two event booked in the same date so that means they have to divide the hour air balloons on those two locations not given the participants the same quality of show. I bought a car day pass and a private couples ride and paid $141.87 Booking #131950908

    Customer Reviews

    13 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rosa M

    1 star

    09/09/2023

    They rob innocent people they need to be in jail. I got tickets for an event in Palm Beach FL got cancelled and never got my money back.

    Local BBB

    BBB Serving Delaware

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