Business ProfileforNextBatteries

This organization is illegitimate at worst and deceptive at best. I ordered a battery two months ago which has not yet been delivered. I gave them two weeks after ordering before I contacted them for the status of the order. They replied that delivery was stalled by supply issues. However, they did not take initiative to inform me of such. They assured me batteries would be shipped in a few days and presumptuously thanked me for my patience. After two more weeks, I contacted them again with a reply that the shipment was on its way. Two more weeks and they sent me a notice that it was shipping by the end of the week. When I had not received the batteries three week later, I asked for another update. They contacted me saying the shipping label had been created - after telling me previously that it had shipped. Still haven't received the batteries. This treatment is unprofessional and unacceptable. I strongly recommend not dealing with them at all as their communications are lies. I suspect they are leading me on to steal my money in which case I fortunately have recourse. I have not requested a refund, so don't believe them if they say they issued one.

Hi David, Thank you for your feedback; your satisfaction is important to us. Please note that your order was shipped with USPS Tracking: 9434611206204758892184, and we did send you an email with the details. The tracking has been active since before you filed this feedback, and we apologize for the delay both on our part and with USPS. To ensure your satisfaction, we will issue an RMA and provide a return label for you to return the batteries for a full refund.