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Find a Location

Gerardo's Marble & Granite Tile has 1 locations, listed below.

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    Business ProfileforGerardo's Marble & Granite Tile

    Marble
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/7/2018

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Gerardo's Marble and Granite Tile is a local, family-operated granite and marble shop.  The company is full-service, including sales and education about their products, templating, fabrication, and installation.  Specific services include:

    • Custom Marble and Granite Counter Tops 
    • Kitchen and Bathroom Remodeling
    • Custom Tile

    The company works throughout the State of Delaware, Cecil County, Maryland, and Chester and Delaware Counties, Pennsylvania.  The company accepts cash, check, and all major credit cards.

     

    Business Details

    Location of This Business
    314 Bay West Blvd Ste 7A, New Castle, DE 19720-5195
    BBB File Opened:
    2/1/2018
    Years in Business:
    10
    Business Started:
    6/12/2014
    Business Incorporated:
    6/12/2014
    Accredited Since:
    3/7/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Gerardo's Marble & Granite LLC
    Business Management
    • Mr. Gerardo Zamora, Owner
    Contact Information

    Principal

    • Mr. Gerardo Zamora, Owner

    Customer Contact

    • Mr. Gerardo Zamora, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/26/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    This month i had quartzite countertop installed in my outdoor kitchen by Gerardos marble and granite. They did a horrible job leaving large gaps around appliances half of it ungrouted the other half grouted in two different colors that dont match. I spent $2k in material and $2800 in labor and that job is bad plus they broke one of my hardscaping steps. The owner refuses to do anything to resolve the poor craftsmanship. I have pictures for evidence along with statements from a granite seller and contractors that the work was very poor.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John K.

    1 star

    12/05/2022

    Spent over 7,000.00$ with this guy and never came back to finish 600$ of finish work . Told me and my wife on many occasion that he him self had to come . Sent me pics of the finished pieces . The original work needs fixing . He might save you a couple bucks but not worth it . I waited and was patient for almost two years . Now my reviews will be all over .

    Local BBB

    BBB Serving Delaware

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