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Find a Location

XBP INTERNATIONAL LTD has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforXBP INTERNATIONAL LTD

    Online Retailer

    Current Alerts For This Business

    Alert:

    Company appears to be located in the UK or another country.

    XBP International LTD, 145-157 St. John Street, London EC1V4PW

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1140 River Rd # 111, New Castle, DE 19720
    BBB File Opened:
    4/26/2021
    Alternate Business Name
    • Tluly
    • Sommez
    • Dolinke London
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I ordered off ads on tiktok claiming Judy brand Holy Grail jeans. Website title on webpage is “moon” website is mariskn.com. Took about a month to receive the order, I tried contacting them multiple times during this time because I believed it was a scam and their policy states you can cancel the order. They never responded. I received the “Jeans” yesterday and they are NOT as advertised. They are not Judy Blue, they are paper thin. They smell terrible. The website states contact them via email for return. I contacted them 2 times and have gotten no response. I have tried to leave a negative review, am unable to, I’ve commented on their tiktok ads, they’ve deleted my comments and now made it unable to leave comments. I spent $40 on these jeans and they’re terrible and this company is a scam.

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Laura B

    1 star

    09/11/2023

    I had a similar experience to the other reviewers. It seems the website names change but upon investigation the parent company is XBP International. I ordered items from LSORU. The website states that the clothing is created in South Carolina, but there is no address listed on the website. I reached out via email to their service address in order to return 1 item ($39.98) that doesn't fit at all. They responded that they'd by willing to give me $11 compensation and I can keep the order. I told them I don't want the order because it doesn't fit. I was then offered $20. If I insisted upon returning the items I would have to ship them to Dubai at my own cost. Why am I returning clothes that came from South Carolina to Dubai?? Nobody should order from this company or group of companies.

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    BBB Serving Delaware

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