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Find a Location

The LunchBox Garage has 1 locations, listed below.

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    Business ProfileforThe LunchBox Garage

    Auto Services

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2742 Pulaski Hwy, Newark, DE 19702-3911
    BBB File Opened:
    7/6/2021
    Years in Business:
    9
    Business Started:
    1/1/2015
    Business Incorporated:
    5/2/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Stephanie Stephanie, Owner/CEO
    Contact Information

    Principal

    • Ms. Stephanie Stephanie, Owner/CEO

    Customer Contact

    • Ms. Stephanie Stephanie, Owner/CEO

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    October 6, 2021 , 10/7/2021, 1/11/2022 , 3/17/2022, 5/31/2022 and 7/26/22. I had work done on my vehicle. I had a flex pipe installed 10/6/2021 and it broke had to take back to the shop due to the fact it was installed incorrectly. On 3/17/2022 I had a oil seal and tune up done on my vehicle. I called the shop to inform them I was getting a misfire code and could they check my spark plugs, I was told by ***** it was not my spark plugs I needed Soleniods done which I did on 5/31/2022. I was still having the same problems so I called the repair shop to see when I could bring it in. I was told I could drop it off which I had the vehicle towed. i asked them to check the oil seal and the spark plugs. I picked my vehicle up on 7/26/2022 and asked ********* the owners wife is everything okay she stated he did not know. I lefted the shop and only made it into Wilmington and the car broke down, I called the shop ********* stated I told you the engine was blown which she did not my car was not in that shape when I had it towed to the shop. If the engine was blown why would she let me drive off? I was able to drive my vehicle before I sent it to the shop. Ans she hung the phone up in my ear when I called back complaining asking what they did to my vehicle. She claimed It had no oil and said it all leaked out. how when they did the seal on 3/17/2022, and I checked my oil it stated 67% plus I checked the dip stick.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mimi L

    5 stars

    04/10/2024

    Excellent service, fair prices, extremely knowledgeable, quality work. Highly recommended.

    Local BBB

    BBB Serving Delaware

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