ComplaintsforThe LunchBox Garage
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Complaint Details
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Initial Complaint
08/16/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
October 6, 2021 , 10/7/2021, 1/11/2022 , 3/17/2022, 5/31/2022 and 7/26/22. I had work done on my vehicle. I had a flex pipe installed 10/6/2021 and it broke had to take back to the shop due to the fact it was installed incorrectly. On 3/17/2022 I had a oil seal and tune up done on my vehicle. I called the shop to inform them I was getting a misfire code and could they check my spark plugs, I was told by ***** it was not my spark plugs I needed Soleniods done which I did on 5/31/2022. I was still having the same problems so I called the repair shop to see when I could bring it in. I was told I could drop it off which I had the vehicle towed. i asked them to check the oil seal and the spark plugs. I picked my vehicle up on 7/26/2022 and asked ********* the owners wife is everything okay she stated he did not know. I lefted the shop and only made it into Wilmington and the car broke down, I called the shop ********* stated I told you the engine was blown which she did not my car was not in that shape when I had it towed to the shop. If the engine was blown why would she let me drive off? I was able to drive my vehicle before I sent it to the shop. Ans she hung the phone up in my ear when I called back complaining asking what they did to my vehicle. She claimed It had no oil and said it all leaked out. how when they did the seal on 3/17/2022, and I checked my oil it stated 67% plus I checked the dip stick.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.