ComplaintsforPike Creek Mortgage Services, Inc.
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Complaint Details
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Initial Complaint
09/19/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Pike creek mortgage allowed me to get within hours of closing and cancelled leaving me and my family homeless. This was something that should have been caught before a pre approval was given. I'm out money for the fha inspection, paying items I was told to pay off, having to find immediate housing, storage unit, moving truck and items ruined by having to be stored. The complete lack of caring on pat mcRae. I'm out $5000 dollars by pat not doing his jobBusiness response
09/28/2021
Each mortgage lender has the responsibility to follow guidelines and regulations for each loan based on borrower’s personal financial information. Without divulging their specific information on a social platform, we as the lender upheld such rules accordingly. We are more than happy to speak directly with the borrower if there is any confusion as to why certain decisions were made. Our Sales/Operations manager has personally reviewed the borrower’s file and can be reached directly for further details.
Thank you!
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Contact Information
2100 Drummond Plz Bldg 2
Newark, DE 19711-5743
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.