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            Customer ReviewsPorter Ford

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            2 Customer Reviews

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            • Noreen M

              09/01/2023

              We have bought several cars from Jill at Porter Ford and have always had an excellent experience! Jill always gets me what I am looking for!

              Porter Ford Response

              09/03/2023

              Thank you for taking the time to reflect on your experience at Porter Ford with Jill.  She is an asset to our team and I thank you for your continued business. 

            • Tracy B.

              03/19/2022

              I have bought a used Ford car from Porter Ford I bought it on 1/28/21 and since then I have had to have brakes and rotors repaired and know all of my paint is peeling off around my windshield it took them over 4 weeks to get back in touch with me an d then they stated that it is a failed in the paint and that I would be responsible for $1350.00 in paint repairs also the manager stated that if they remove the windshield and it breaks then I would have to pay for the windshield also I then get a call from Ford saying they will only cover the windshield but why am I paying for there paint failing which they stated in a rail to me. The manager also stated you did by a used car.

              Porter Ford Response

              03/21/2022

              Tracy, Good afternoon. I would like the opportunity to speak with you regarding the paint issue on your 2017 Escape that is not covered under warranty with Ford Motor Company. I look forward to hearing from you and hopes for an amicable resolution. Regards,

              Customer Response

              03/21/2022

              If someone from Ford would like to reach me please contact me by my email t************************ ** **** ** ************ thank you

            Customer Review Rating

            3/5

            Average of 2 Customer Reviews

            Contact Information

            600 Ogletown Rd

            Newark, DE 19711-5406

            Visit Website
            (302) 738-0800

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/15/1995

            Years in Business: 99

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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