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Find a Location

Perfume Point has 1 locations, listed below.

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    Business ProfileforPerfume Point

    Perfume

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    132 Christiana Mall, Newark, DE 19702-3202
    BBB File Opened:
    6/27/2019

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    This store would not give me my money back for something I wanted to return. Filed a claim against this store with my bank. They refused to refund my money and to the bank claiming they have legal rights. I already gave them back the perfume and they still have the store credit. I didn't use any store credit. I haven't been back to this store since October. My banked asked me to take nothing from them. So I took nothing from them now I have nothing to show that I was even in that storebecause of my bank.

    Customer Reviews

    28 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephanie L

    5 stars

    06/23/2024

    I recently had the pleasure of visiting Perfume Point in the Christiana Mall and was blown away by the incredible selection and exceptional service. As a perfume enthusiast, I've been to my fair share of stores, but this one truly stands out from the rest. From the moment I walked in, I was greeted by the friendly and knowledgeable staff, who immediately offered to help me find my new signature scent. The store is beautifully designed, with rows upon rows of fragrances from all over the world, each one perfectly displayed and labeled. The atmosphere is calm and inviting, making it easy to take your time and explore the many options. The selection is truly impressive - I was amazed by the variety of niche and luxury brands, as well as the unique and exclusive fragrances that you won't find anywhere else. The staff is happy to offer expert advice and recommendations, which made it easy for me to narrow down my options. I ended up trying several different scents, and the staff was patient and attentive throughout the process. They even offered me a sample of each fragrance, which allowed me to really get a sense of how it would smell on my skin. When I finally made my purchase, they carefully packaged my new perfume in a beautiful box with a personalized note, making it feel like a truly special gift. The prices are very reasonable considering the high-quality products and expert service. Overall, I'm thoroughly impressed with this store and can't wait to return. Whether you're a seasoned perfume aficionado or just starting to explore the world of fragrances, this store is a must-visit destination.

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    BBB Serving Delaware

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