Customer ReviewsforFerris Home Improvements LLC
120 Customer Reviews
- Date
- Highest Rating
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Review from Laura G
5 stars07/07/2024
Very happy with our new master bathroom shower! Previously, we had used Ferris for a new front door installation, and they did an excellent job then. For our shower, we did get other estimates and knew that Ferris can be a little pricier than some of their competitors, but we went with them because we know they do a good job and are extremely reliable. Tina was excellent in helping us figure out exactly what we wanted and was possible with our budget. She responded to our emails promptly and stopped by the house during and after the project to check on everything. Meredith was able to answer questions when we had stopped into the showroom when Tina was off. Corey impressed us with all the scheduling details and our many questions on how to prepare for the installation. Both Dannys (project manager and head worker) were great in explaining what needed to be done. Thanks!Ferris Home Improvements LLC Response
07/08/2024
Thank you very much for the review! We work very hard to offer an outstanding service to our customers, so Ferris is very happy to see we lived up to your expectations on you project. I will make sure everyone receives the recognition they deserve. Thank you again!Review from Marilyn G
5 stars06/29/2024
Ferris Home Improvements did a great job with remodeling my two bathrooms. Tina, my Design Consultant, helped me every step of the way with all my choices. She guided me and made excellent suggestions! The workmanship by Dan and Alex was excellent! They were professional and courteous…and cleaned up every day before they left my house. Danny did a great job of overseeing the projects. And Cory did a wonderful job with scheduling everybody to get things done. Thank you, Tina, Dan, Alex, Danny, and Cory!!Ferris Home Improvements LLC Response
07/01/2024
Good morning Mrs. Goldberg, We really appreciate you taking the time out to share your experience with your bathroom remodel us! We look forward to working with you again in the future! Have a great day,Review from Kevin W
5 stars06/14/2024
Starting with our initial meeting with Meredith where she outlined Ferris’ approach, then the renderings of the completed project she presented to selecting products for the project to a timeline for every step of the project, to working with Joe (project manager) and the team of professionals, they all did a great job, addressing any and all questions we had throughout the project. From start to completion it was a to work with the Ferris team on our master bathroom project.Ferris Home Improvements LLC Response
06/18/2024
Good afternoon Mr. Williamson! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We look forward to working with you again in the future!!Review from Claire G
5 stars05/30/2024
The previous owner of my house drywalled over a window that was partially in the shower/tub. The tub was also extremely tiny. I was having trouble finding anyone willing to tackle both the shower and the window. Ferris did both projects at the same time and the results were gorgeous. I got a new window and a regular sized walk in shower. I was very pleased with the communication throughout and the speed of the work. Everyone was extremely nice!Ferris Home Improvements LLC Response
05/31/2024
Hello Claire! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We look forward to working with you again in the future!!Review from Karen C
5 stars05/05/2024
Ferris recently completed our kitchen renovation and we are so incredibly pleased with their work! The process began when Tina Dean came to the house to see the existing kitchen, take some measurements and give us some really thoughtful suggestions. Because a kitchen redo is a big investment, we took some time deciding even if to go forward, and finally in Fall 2023 we reached out again to Tina. She was so gracious and open to accommodating our schedules to meet to choose our options for the new kitchen. She is very knowledgable about the products (which are beautifully crafted) and listened to our preferences. We were given a detailed schedule for the work that turned out exactly as planned. Fast forward to the actual work. Tina brought Joe and Greg and team to see the space (and meet us) first which was super helpful to them and us. When work began, everyone who came into the house was pleasant and expert at their trade. Every person on the team was exceptional. And our kitchen is beautiful! We enthusiastically recommend Ferris, and will use them for future projects. Many sincere thanks to Ferris for a beautiful kitchen and a wonderful experience. Karen and RayFerris Home Improvements LLC Response
05/06/2024
Good afternoon Mrs. Crew! We really appreciate you taking the timeout to share your experience with us! We work very hard to offer an outstanding service to our customers, do Ferris is very happy to see we lived up to your expectations with your kitchen project. I will make sure Tina, Joe & Greg receives the recognition they deserve. Thank you again!Review from Douglas H
5 stars05/01/2024
Ferris did a complete kitchen renovation plus replaced flooring in main floor of our house. We couldn't have asked for a better experience. Meredith was wonderful. She helped us redesign the layout and gave useful tips in helping us pick cabinets, countertop, and accessories that look superb. We were given a schedule of what to expect on each week start to finish. It is amazing how much that helps make life easier during a renovation. The workers are friendly, skilled, and professional. Thanks especially to Curtis, Brian, and Chris for the excellent work and patience with our ornery golden retriever. We will be enjoying our kitchen for years to come. We will readily recommend Meredith and crew at Ferris. We will definitely use them again for future projects. Thanks for our Beautiful kitchen Doug and TheresaFerris Home Improvements LLC Response
05/06/2024
Hello Douglas!! Thank you so much for the 5 star review!! We really appreciate you being a loyal customer and helping to share your kitchen project experience with us. We look forward to working with you again in the future!Review from Jessica K
5 stars04/05/2024
Our experience working with Ferris to renovate our kitchen and replace the flooring on the 1st floor was exceptional. Meredith was fantastic with helping us plan our dream kitchen by making it more functional. Curtis our installer did high quality work and always showed up on time. And Joe is a great project manager. Overall, Ferris did an outstanding job on our renovation and we definitely be repeat customers. Thank you!Ferris Home Improvements LLC Response
04/08/2024
Thank you very much for the review! We work very hard to offer an outstanding service to our customers, so Ferris is very happy to see we lived up to your expectations. I will make sure Meredith, Joe & Curtis receives the recognition they deserve. Thank you again!Review from Lorraine A
5 stars02/20/2024
My experience working with Ferris has been exceptional! They helped me remodel my master bathroom and kitchen last summer. Both jobs were significant in changing the footprint, tearing down walls, moving plumbing, HVAC and matching new hard wood floors to the rest of the house. From start to finish, Cory, Gayle, Joe, Glen and Kyle were extremely responsive, professional, attentive to the details and always went above and beyond. Gayle was fantastic in helping me with the design, Joe is a great project manager, Glen and Kyle do quality work and Cory managed all the moving parts and scheduling. This team truly understands how to deliver outstanding service and support. Love, love love my new bathroom and kitchen. People say you get what you pay for and Ferris is worth every penny!Ferris Home Improvements LLC Response
02/21/2024
Hello Lorraine! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We look forward to working with you again in the future!!Review from Robert F
5 stars01/24/2024
Two months ago, I watched Ferris Home Improvements install a new Owens Corning Duration roof on my next-door neighbor's house, completing the job in one day. Recently I realized I also needed a new roof asap and called Ferris in our area. The estimator came out, took pictures of my roof for his on-line cost estimating program, walked me through the amazing Owen Corning roofing system, and then presented me a very reasonable quote, much less than the last quote I got six months ago on a different manufacturer's roof that seemed inferior to Owens Corning. 10 days ago, Ferris installed my roof in one day. Superb work from start to finish. The job supervisor was on top of every aspect of the work. Cold weather and snow in the late afternoon did not slow down the work. Thorough cleanup. Outstanding!Ferris Home Improvements LLC Response
01/25/2024
Thank you very much for the review! We work very hard to offer an outstanding service to our customers, so Ferris is very happy to see we lived up to your expectations. I will make sure the crew and project manager receives the recognition they deserve. Thank you again!Review from Carol M
5 stars12/28/2023
Great company! Have used the twice now - once for a major job than again for a minor window leak (not their original product or job). Helpful from schedulers to techs!! Would highly recommend this company to everyone.Ferris Home Improvements LLC Response
12/29/2023
Thank you very much for the review! We work very hard to offer an outstanding service to our customers, so Ferris is very happy to see we lived up to your expectations. Thank you again!
Customer Review Rating
Average of 120 Customer Reviews
Contact Information
1908 Capitol Trl
Newark, DE 19711-5728
Business hours
Today,10:00 AM - 4:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 10:00 AM - 4:00 PM |
SuSunday | Closed |
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