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ComplaintsforThe Weight Loss Center
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/10/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
No prescription received. Canceled my membership 9/15/2023 by email with cancellation form sent by vendor. No refund received. Then charged again additional 249:00 on 10/5;2023 which I disputed through my bank. I have a provisional credit for this transaction but no refund of my initial 249:00 payment for which I received nothing. They have not returned any of my calls or email requests.Initial Complaint
03/15/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I contacted theweightlosscenter.com for a weight loss medicine called ozempic. Upon getting the prescription i then had to read and sign the waiver before i actually signed for the perscription medicine. However they didn't have me read the waiver until after they had me pay The 249$ fee. When i read the waiver it stated i was getting a compound pharmaceutical medicine which meant it was produced in a compound pharmacy and it was not FDA approved, its potency cannot be guaranteed and the side effects could be different. i decided i did not want to go with this option. I paid the $27 fee to have a virtual consultation with their doctor. The $249 was strictly for the medicine which i have not signed the waiver and did not get the perscription. I've requested my money back and i was told it was put in to their computer it would be a few days before i would see it on my end. Then a day later i received an email telling me that i still needed to fill my rx and when i contacted The people about why i got it i never got a response. Also on my credot card statement The physical address is different for them than The one at The bottom of their webpage. The webpage says deleware and the credit card statement says florida
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
23 total complaints in the last 3 years.
18 complaints closed in the last 12 months.