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Find a Location

Over the Top Tree Care, LLC has 1 locations, listed below.

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    Business ProfileforOver the Top Tree Care, LLC

    Tree Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    9415 Cherry Tree Ln, Seaford, DE 19973-9705
    BBB File Opened:
    8/19/2021
    Business Incorporated:
    4/22/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jason Torlish, Owner
    Contact Information

    Customer Contact

    • Mr. Jason Torlish, Owner

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/22/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I contracted Over The Top Tree Care back in June of 2021 to remove approx 10 -12 large pine trees from property on Doe Run. The initial work was completed with the exception of one large pine tree. I tried to get a firm date from the company to return,and over the next several months was given many excuses why they could not schedule the remaining work. One being the sub contactor they use to climb the trees to top off was injured or ill and able to get back on the schedule. Finally I contacted the company and settled with them ,allowing them to cut down and remove one smaller leaning tree on the property in lie of the large pine tree. They accepted. I also requested for a additional cost to chip up 3 piles of debris that I collected over the property. Upon arrival , they gave me the cost of an additional $500.00 to chip up the debris piles. During the course of the day I expierenced many issues with the crew ,mainly the driving of the high reach bucket truck into the property ,getting it stuck in the soft soil which I had to assist in removing using my equipment and truck. After that they drove another truck into the same area and this vehicle also got stuck in the soft soil .I towed this vehicle out also. .Later the chipper broke down. This left the large tree still remaining on the property as well as the remaining debris pile. The crew indicated they would send someone back out to remove the tree as well as the debris. Two weeks went by ,and I was never contacted for a return date ,and due to grading work scheduled on my property ,and based on the track record of the previous work,I took it opon myself to cut up the tree,load it on my trailer as well as the remaining debris ,and haul to the landfill/transfer station. I emailed the company represenitive ,only asking for the $ 192.95 landfill costs ,and was told it isn't their responsibility. I am not asking for the 8 hours of labor it took to finish the work ,just to be reimbursed for the landfill costs.
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    Customer Reviews

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    Local BBB

    BBB Serving Delaware

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