4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Francois A
5 stars01/16/2024
Good workmanship and very accommodating working around our schedule during the holidays. Flexible working with us facilitating work change orders we could not been happier with the final products, They were very responsive to our questions and concerns. Job well done. Thank youReview from Russ P
5 stars09/30/2023
Michael from Sandcastle Home Improvements did a great job with installing ship lap (similar to bead board) all around the peninsula in our kitchen. The area has been brightened up and looks vibrant. He also converted a storage closet into a pantry with four shelves and a brand new glass door. It looks fantastic and is abundantly useful. Another nicety about the work is that it took a number of days to complete and Michael cleaned up completely after each day on the job.. The cost for the job was very competitive. I would highly recommend this company for any of your household needs.Review from Heidi H
1 star06/26/2023
The work we contracted for was not completed. My husband showed him 3 times the what needed to be done and it was never done. My furniture was ruined with drywall dust by not covering anything. They broke a picture that cant be replaced. When confronted he just stated my place was just falling down. I told him we had mold remediation and that didnt matter. This company took me.
Sandcastle Home Improvements, LLC Response
10/02/2023
I am shocked. You are awesome, so patient, I owe ya, I love it and so does Mike. Take your time . These are all comments from your texts. We started working on a mobile home with an addition that was a DIY project. The addition was some of the worst work I've ever seen, but we tried our best. I did so many extras outside of the scope of work and I never charged you. I was told to send my men over between other jobs because you wouldn't be using your place. Your furniture was 20 plus years old and we had it covered. But we till had it cleaned. When I offered to pay for the picture you told me not to worry about it. I did this as a favor and I told you that many times when I didn't charge you for extras. IE: reinforcing you floors, installing insulation, etc. I am truly shocked.Review from Kellie B.
1 star05/31/2022
DO NOT USE this company for any construction work inside or outside of your home. Not only is the GC unorganized, unprofessional, does at best mediocre work, but he will also request payment for jobs he does not complete and then threaten to sue you if you do not submit payment. We found this is a reoccurring theme for him on the internet. He completed maybe 25% of the work outlined with us, was paid 50% upfront, and is now claiming we owe him the remaining amount of money that is due at completion for work he did not do. On top of that, the work he did complete or attempt to do, was all wrong except for the demolition part which anyone can do. When we brought up our displeasure, he screamed at us on the phone. He is not trust worthy, timely or professional and will be sure to cause you more headaches, money, and time. Please look for another general contractor!!!Sandcastle Home Improvements, LLC Response
06/23/2022
Unfortunately this is a common theme of certain scam artist's. When the time comes to pay for a portion of the work the " customer" will raise all sorts of untrue issues. After we left the job due to non payment I was told there were false accusations made against the contractor that followed us and that he was ready to pull off the job too. We have been in business for over 30 years and have an impeccable reputation. I do not understand how people can make up total lies and put it print! To claim that we did something wrong and it's a reoccurring theme on the internet is a total lie. I only wish there was an outlet to warn other contractors from dealing with unethical people like yourselves.
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