Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Banning Hardscapes has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBanning Hardscapes

    Hardscaping

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Smyrna, DE 19977-7738
    BBB File Opened:
    3/12/2014
    Years in Business:
    29
    Business Started:
    1/1/1995
    Business Management
    • Mr. Ronald Banning, Owner
    Contact Information

    Principal

    • Mr. Ronald Banning, Owner

    Customer Contact

    • Mr. Ronald Banning, Owner

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    *** from Banning Hardscapes took our deposit for proposed patio project and did not do any work. Attached is the contract dated from May 13th 2022 that describes that project is scheduled to start in August (*** also verbally promised that we will have patio by the end of August) and that *** received $ 4,750.00 of deposit. $ 4,750.00 was taken out of our bank account on May 17th 2023. He was supposed to give us samples of pavers. We have not heard anything from *** for couple of months. Starting in July through September 15th I made 8 contacts with *** to remind him that he still has not given us samples, he made excuses and promised he will get it to us "next week". Finally, on Sept 16th he dropped them off and 2 weeks later we gave him our picks - on October 2nd. Entire month of October *** was giving us one promise after another in regards the start date for the project (which was already delayed by 2 months), giving excuses that he is "waiting to hear from his distributor" how soon he can have the pavers delivered. we gave him couple of notices via text message asking that he please make it happen or we will be asking for our deposit back. He said he will make it happen, however nothing happened, so Nov 1st we asked for our deposit back to which *** responded that he already has pavers and he will need to return pavers back to distributor to give us our money back. Starting November 4th he was giving us fake promises that he will have the check mailed to us "next week". It is now February 20th, 2023 and we saw neither patio nor our money. we lost a year of dealing with this business. To sum up, he deposited our check right away - mid May. We saw zero work done. We trusted him, but he failed on his multiple timing promises, the biggest one being not doing his job at all.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shawn & Danyel B

    1 star

    01/07/2024

    Do not work with Ron Banning from Banning Hardscapes. He took our very large deposit in March of 2022 and did zero work for months. We have had a similar experience as everyone else. He has completed minimal work and it is January 2023. He has made every excuse in the book. He always says he will be working on our job tomorrow and he very rarely shows up. If he does come he maybe works for 30 minutes to an hour and never finishes anything. We were without steps to our back yard for months. As of today our steps are still unfinished. Our entire backyard patio is unfinished and a giant mess. We have not been able to use the backyard properly since we contracted with him. He also cashed our $10,000 deposit check right away and as of date has asked for $5000 more to keep working on the job for which we would still owe another $10,000 upon completion. He has not done any work since the beginning of November 2022 and has asked for more money several times. We are now left with a million empty promises and a wrecked back yard that is an incomplete mess. I had high hopes after seeing the craftsmanship that he shows in his portfolio, but his work ethic is garbage and his project management skills are a joke. Please DO NOT hire this man. He will not complete your job and will take your money and leave your yard a disaster!

    Local BBB

    BBB Serving Delaware

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.