ComplaintsforAmerican Cabinet Refinishing
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Complaint Details
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Initial Complaint
04/19/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I paid the company $3000 to paint my kitchen cabinets. They came and removed the cabinet doors and drawer fronts and brought them back a week later. Once they were installed, I pointed out numerous places where the wood showed through or where grease near the stove had prevented the paint from adhering properly. They assured me not to worry, and that they would return in 45 days, after the paint had settled, to do a final touch up and protective coating. But they did not return. It has been 3 months, and they have ignored my repeated attempts to communicate with them. I now have shoddy-looking cabinets and will have to finish the work, myself.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.