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Find a Location

Koi on the Go has 1 locations, listed below.

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    Business ProfileforKoi on the Go

    Caterer

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2013 Kynwyd Rd, Wilmington, DE 19810
    BBB File Opened:
    6/28/2023
    Alternate Business Name
    • M & L GROUP
    Business Management
    • Ms. Griselda Lauprasert
    Contact Information

    Customer Contact

    • Ms. Griselda Lauprasert
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Sarah B.

    2 stars

    06/27/2023

    Since Yelp censors reviews, I am leaving one review here. I had been a customer of this food truck since it opened about a decade ago. I was the one who put up his original listing on Yelp. Over the years, the owner & I had a rapport. I provided free marketing photos & shout outs on social media platforms. I would travel to different events to support him (his family) as well has give him shout-outs on social media; which others weren't doing at the time; he has used several of my pictures on his social media. We had even been FB friends. But over the last several years, I had noticed his divisive negative FB posts. Then a decline in services. I understand how the pandemic impacted society but I still think respect for your customer should still be a priority. Well, he got sloppy & took customers for granted. He wasn't giving customers a heads up that he wasn't going to be at a planned location; leaving customers just waiting around. When customers started commenting about it on his FB, he responded defensively & deleted comments. I had to gently remind him how I have supported his family from the beginning & tried to provide some humility. He used to be a humble guy. When I noticed him deleting customer comments I messaged him (business & personal page) nothing; emailed, still nothing. After all these years as a customer he could not be ignoring me after some constructive criticism? That's exactly what he did & he took it a step farther, removing me as his FB & blocking me on his business & personal page. Who does that!? I wish I could add the screenshots of my communications (like I could on Yelp - which they censored.) I was actually trying to set up a GoFundMe page for this food truck owner because he was having vehicle issues. I don't know what is happening with businesses today but coming from a local food truck; that I 100% supported...to be sucker punched. Plus, he is older than myself and has 2 boys...I don't understand what is happening with males today.

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