ComplaintsforMarket Street Shell
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/02/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On July 22,2022 I pulled in for gas. Sign said regular 4.44, I put 16.11 gallons in my car and my debit card was charged 84.56 on my. No where did it say debit or credit was almost .81 cents more per gallon. So I paid almost 5.25 per gallon of regular when sign posted said $4.44. They over charged me $13.04. This is unethical, dishonest, misleading sneaky shady low life conduct. They are stealing from people. They should be shut down! Unfortunately I do not have a receipt the machine was out of paper, the boy at the counter did not speak good English and could not provide me a receipt, he was not willing to come out and refill the machines receipt paper.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.