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Find a Location

Nemours has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Nemours

      1600 Rockland Rd Wilmington, DE 19803-3607

    • Nemours

      PO Box 269 Wilmington, DE 19899-0269

    Business ProfileforNemours

    Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Nemours has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Nemours

        1600 Rockland Rd Wilmington, DE 19803-3607

      • Nemours

        PO Box 269 Wilmington, DE 19899-0269

      Location of This Business
      1600 Rockland Rd, Wilmington, DE 19803-3607
      BBB File Opened:
      5/17/1995
      Years in Business:
      101
      Business Started:
      1/1/1923
      Alternate Business Name
      • Alfred I. DuPont Institute
      • A.I. Dupont Hospital for Children
      Business Management
      • Dr. Roy Proujansky, CEO
      • Ms. Janae Robinson, Patient Advocate
      • Ms. Barbara Reagan, Patient Advocate
      Contact Information

      Principal

      • Dr. Roy Proujansky, CEO

      Customer Contact

      • Ms. Janae Robinson, Patient Advocate
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/22/2023

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Complaint Details Unavailable

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Miesha W

      2 stars

      11/05/2023

      First and foremost my son is here for trying to hurt himself, he suffers from severe ocd. Now I know they do not have a psychiactric unit at this hospital for ocd but goodness. I tell u hes been waiting in the er for three weeks to be place in a psychiactric facility and has been getting treated like pure trash. No TV no window they say because of safety reasons. You would think he was in jail and even in jail u get out your room for a little break . I hate to pull the race card but he is a black boy, 5'6 at 12 years old and when I say certain nurses know how to work with him and redirect him and the rest dont! This is an absolute problem, all you hear is I'm scared I'm scared. Like how the hell you so scared like the boy attacked sombody or something. Racist at its best! You would think he was a monster, oh i forgot he looks like one to them smh. Mistreated to the max! If you don't understand mental health, get him transferred to CHOP or some other place that does. They all need better training and better bed side manners, at this ER especially! I hear too many people of color complaining of this. Here this boy been in restraints almost his entire stay until I snapped out dont touch my damn son. Here hes banging on the wall because of his problem not attacking the staff! These impolite, racist bastards need better training smh.

      Local BBB

      BBB Serving Delaware

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