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ComplaintsforRhino Guard LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/30/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Company retains credit card information for a one time purchase and automatically enrolls purchaser into an online TV subscription service if the purchaser does not cancel the subscription within 30 days of the product purchase. There is no way to exclude automatic enrollment at the time of purchase for the unrelated product. The consumer is not made aware of the automatic enrollment until after the purchase via a separate email. The consumer is not made aware of the merchant’s intent to retain the consumer’s credit card information for recurring charges.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.