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Find a Location

Simon Eye Associates has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Simon Eye Associates

      5301 Limestone Rd Ste 128 Wilmington, DE 19808-1253

    • Simon Eye Associates

      472 E Main St Ste 472 Middletown, DE 19709-1462

    • Simon Eye Associates

      2625 Concord Pike Ste A Wilmington, DE 19803-5033

    • Simon Eye Associates

      116 Foxhunt Dr Bear, DE 19701-2535

    • Simon Eye Associates

      99 Newark Shopping Ctr Newark, DE 19711-7302

    Business ProfileforSimon Eye Associates

    Optometrist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Simon Eye Associates has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Simon Eye Associates

        5301 Limestone Rd Ste 128 Wilmington, DE 19808-1253

      • Simon Eye Associates

        472 E Main St Ste 472 Middletown, DE 19709-1462

      • Simon Eye Associates

        2625 Concord Pike Ste A Wilmington, DE 19803-5033

      • Simon Eye Associates

        116 Foxhunt Dr Bear, DE 19701-2535

      • Simon Eye Associates

        99 Newark Shopping Ctr Newark, DE 19711-7302

      Location of This Business
      5301 Limestone Rd Ste 128, Wilmington, DE 19808-1253
      BBB File Opened:
      6/21/2000
      Years in Business:
      38
      Business Started:
      1/1/1986
      Business Management
      • Mr. Charles J. Simon, CEO
      Contact Information

      Principal

      • Mr. Charles J. Simon, CEO

      Customer Contact

      • Mr. Charles J. Simon, CEO
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/17/2021

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I received a letter in the mail from Simon Eye saying there was an employee email issue and possibly my information has been compromised. Well along with that letter I received another letter to my address with my last name but someone else's first name who is not a resident nor do I know this person and I'm pretty sure the last name is not the same as mine ( rare last name). I called to complain and was only told to send the letter back. Simon Eye has not advised or provided any credit monitor or any services of the like due to their negligence further more I am now worried that my name is possibly on someone else mail, mailed to a different address. I was told it was human error!!! So you not only had a breach but now mail for someone came to my house with my last name. I need them to rectify this situation and purge this person's information from mine and assure me my information is not now connected to someone else.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andrew W

      1 star

      12/17/2021

      I went in for a routine exam, and the optometrist said I needed a new prescription. The resultant glasses were blurry and uncomfortable. Their staff spent months telling me to let my eyes adjust while they tried one thing after another. Then I was told my eyes were still changing and to wait to have another exam. So I did. And that optometrist determined that the earlier doctor had made a mistake. I never really needed new glasses at all. I gave them back the bad pair they'd made and went back to my old ones. I asked for a refund. They refused. I took them to court. After 9 months the court decided in my favor, and I finally got a refund. I've worn glasses for over 50 years and have never had an exam like this, nor a company that completely refuses to stand behind their work.

      Local BBB

      BBB Serving Delaware

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