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Find a Location

ELITE Senior Advisers has 1 locations, listed below.

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    Business ProfileforELITE Senior Advisers

    Senior Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/19/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Elite Senior Advisers is a specialized senior living placement consultant and eldercare management firm providing services in the State of Delaware and southeastern Pennsylvania.  Specific services include:

    • Senior Living Community Placement (Independent Living, Assisted Living, Personal Care, Memory Care, and Respite)
    • In-home Eldercare Management including Medication Management Appointment Attendance and Advocacy, and Clinical Assessments  
    • General Senior Advocacy serving as liaison between seniors, doctors, and families

     

    ELITE Senior Advisors staff are Licensed Nurses in DE and PA, and certified dementia practitioners (CDP) by NCCDP

     

    Business Details

    Location of This Business
    1732A Marsh Rd Ste 154, Wilmington, DE 19810
    BBB File Opened:
    1/4/2021
    Years in Business:
    3
    Business Started:
    7/27/2020
    Business Incorporated:
    7/27/2020
    Accredited Since:
    1/19/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Ms. Esther Celamy-Williams, Owner
    Contact Information

    Principal

    • Ms. Esther Celamy-Williams, Owner

    Customer Contact

    • Ms. Esther Celamy-Williams, Owner
    Additional Contact Information

    Fax Numbers

    • (302) 746-7107
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    ****** * ******* Jr, a fully disabled 67-year-old PA resident, seeking long-term care by pursed the services of Respondent, a Delaware LLC. Pursuant to Respondent’s brochure of services (Exhibit ) Claimant sought, beginning in August 2021, (Exhibit B and C) Respondent’s services for “free” senior living placement services, including but not necessarily limited to appropriate placement based on clinical and financial needs and scheduling tours of senior living communities within Delaware and southern Pennsylvania (Exhibit D) for placement in first quarter 2022 (Exhibit E). Respondent claims to have specific long-term care knowledge and “ . . . is an all-inclusive resource that navigates families through all care options” (Exhibit F) Claimant, following his initial “free” consultation, provided Respondent listings of all current medical providers and medications including, doctor prescribed methadone (Exhibit G). Claimant, requiring a skilled nursing long-term care facility, finalized his contract, in November via payment to Respondent for placement services for a flat fee of $4,500.00 (Exhibit H and I). Claimant’s wish, as an initial private pay patient, was to be placed in a skilled nursing, long-term care facility which would provide him with a private room and the transition to a Medicaid bed as funds diminished. Given Claimant’s medical related limitations, Rebecca Tyrrell as POA began to visit skilled nursing facilities in New Castle County Delaware. Claimant was purportedly accepted to Kentmere Rehabilitation and Health Care Center in Wilmington Delaware (Exhibit J). Kentmere was able to fulfill Claimant’s desires for a private room and Medicaid transition plan. While purportedly wait-listed at Kentmere, acceptance was revisited by the facility and Claimant was denied admittance. Following Kentmere’s denial, Respondent elected to terminate Claimant’s contract and retain all associated fees. (Please see Exhibit K – Elite Termination email).
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael G.

    5 stars

    03/13/2022

    I was put in touch with Esther Celamy-Williams through my mother's family Dr. My mother has dementia and has shown periods of paranoia. She is 82 and I needed help to find the best place for her. She met with my mother and spoke with her for a while. Esther then spoke with me before we decided to check out several places. She then visited 4 places with me ,and my wife, and asked all the questions, many that I hadn't thought of. We were in daily contact going over our options. We narrowed the choices down to 2. Once again she was with my mother and I when trying to make a final decision. It was an incredibly stressful time, for me and my mother, and I couldn't have made the change for my mother without her. I would highly recommend her for anyone in my circumstances. Thank you so much Esther!

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