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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/08/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I had called to make arrangements of a debt I forgot about and I was called a dead horse and then stupid and I am a human being and don't deserve this at all..I have no problem making a 20 dollar payment a month to pay the debt but I don't think I should be spoken to the way I was and I deserve an appoligy and couldn't get one..Business response
07/01/2022
Friday, July 1, 2022
To: BBB
Re: ******** ******** complaint.
We are sorry to hear that you had an issue with one of our representatives. I would like to take this opportunity to personally apologize for any inconsideration you may have experienced. I recently had a meeting with our entire staff to review our business policies and to reaffirm with our staff the importance of good business practices and common courtesy.
Should you need any assistance with any issue involving our company, please feel free to reach out to me directly
Best Regards,
General Manager D.O.W. Corp. Inc.
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Contact Information
1220 Centerville Rd
Wilmington, DE 19808-6218
Business hours
Today,9:00 AM - 8:30 PM
MMonday | 9:00 AM - 8:30 PM |
---|---|
TTuesday | 9:00 AM - 8:30 PM |
WWednesday | 9:00 AM - 8:30 PM |
ThThursday | 9:00 AM - 8:30 PM |
FFriday | 9:00 AM - 8:30 PM |
SaSaturday | 9:00 AM - 8:30 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.