Business ProfileforThe Joint Chiropractic - Aventura

My experience is a horror I got sick due to the virus and was unable to attend the service due to me going into quarantine . I was charged n my credit card around 2am this was suspicious so I called immediately and no answer . I then contacted the office later in the day during normal business hours and told them I was sick and not to do any further charges to my account this morning I received another charge - this company knows I got sick and moved back to Chicago and is still charging my credit card for services that is impossible for me to receive .

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We work very hard to ensure that our staff clearly explains all of the policies to our patients in order to avoid a situation such as this.

Our Wellness Plan gives patients 4 adjustments a month for only $69 - our best deal on regular care. Per our membership agreement, your plan has a 2 month minimum that will automatically continue month to month until you request cancellation and turn in the proper form.

All patients who choose to take advantage of this plan agree to all terms of the plan in writing before commencement of any billing, and we keep those records on file. Those agreements clearly state how the plan works, how it is billed, our refund policy, and our cancellation policy.

Our team has attempted to resolve this situation with you, and we explained again clearly that you need to submit a signed cancellation form for our system to end the charges that you signed up for, per your membership agreement. We will continue to ensure that we are being transparent with our plans which allow us to provide our care for a very discounted rate. Thank you.

The Joint Chiropractic Aventura