Business ProfileforCaring Maids Cleaning Services LLC

I received a general cleaning service for my home on 16 JUN 2023 and was charged $325 for my 2,678 sq. ft. home. I was informed that this service would take anywhere from 3-6 hours. Two maids (Marcia B**** and Shelly D****) arrived to my residence more than one hour after the scheduled time and left less than two hours later. They were courteous, but the cleaning itself was sub-par. My house is generally clean and tidy, but I specifically informed them that my primary concerns were the floors and dusting of all surfaces. The first floor (hardwood) was mopped without being vacuumed first. Furthermore, they did not move the trash can in the kitchen, and so crumbs and other particles were left evident behind them. None of the bathroom floors were cleaned. In addition, they did not dust any of the furniture, so most of the dust remained (i.e. on nightstands, vanity table, desks, TV stand, etc..).. The countertops and mirror in my master bathroom were also not touched. However, I did not complain about the services and tipped the maids. What I did not realize until after they left was that my wedding rings were missing. No one else had entered my entered my home between the time I last stored them (in the bedroom) until they left. I reached out to the company immediately, but was informed that the entire management team was on holiday until after the Fourth of July, and there was no way to contact them. I patiently waited for their return and asked them to contact me when they did. I have not heard anything since and have made several attempts to contact the company with no response. I filed a police report, but the wedding rings are sentimental and no amount of money can replace that.