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Find a Location

Alden Contracting & Services LLC has 1 locations, listed below.

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    Business ProfileforAlden Contracting & Services LLC

    Building Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    566 Heatherton Vlg, Altamonte Springs, FL 32714-3166
    BBB File Opened:
    11/25/2014
    Years in Business:
    9
    Business Started:
    11/25/2014
    Alternate Business Name
    • Exclusive Construction and Maintenance LLC
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/09/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    On February 29, 2024, the removal of the ceiling of a master bathroom began. The ceiling needed to be replaced due to various water leaks caused by Hurricane **** in 2017.Hurricane winds caused roof damage. Many roofing tiles were removed. When drywall in the bathroom was recently removed months ago, it exposed the work ethic of Alden Contracting and Services. Currently, there are many screws in the plywood in the attic that I can visibly see. Those screws should have been properly drilled into the studs and/or frame of the house. By not applying proper drilling *** nailing techniques, the workers created a hazard to anyone going inside the attic of my home and can get hurt. Other problems: The damaged firewall remains damaged. Very thin styrofoam pieces were used as insulation towards the edges of the roof. These pieces were very discolored on one side due to constant extreme natural heat from the Sun. Additional damaged plywood underneath the new tiles also remains. These problems affect my home's value. It does not make sense to me for any roofing company to replace damaged roofing tiles and leave damaged plywood underneath. At that time, when Alden Contracting and Services finished their work, I had the impression that they corrected the damages. How mistaken I was!Additional notes about Alden Contracting and Services: In the past, when the workers were replacing the tiles, a complaint was filed because many roofing nails were left on the patio. One nail punctured my shoe. Afterwards, another complaint was filed after the roofing tiles were all replaced because there were still water leaks from the heavy rains carried by strong winds. When the workers completed the job, at that specific time, a male from their company threw a collection of nails underneath the back tires of my mother's vehicle. I am grateful that my God Jehovah, the TRUE God of Justice, alerted me to these bad practices and is encouraging me to file this official complaint.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Victoria R

    1 star

    01/03/2023

    Zero stars. Our HOA hired these people who did a re-roof project post IRMA. I had a recent home inspection and the inspector found where the roofers had broken a plumbing vent stack and I have tried and my HOA has tried to get them to respond and come here and fix what they broke. They will not respond to either of us. I have called and emailed several times and no response. they are horrible they do not care

    Local BBB

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