Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Rental Home Management Services Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRental Home Management Services Inc.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/22/2011

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We handle long-term (12 month or more lease) in 6 Central Florida Counties. Orange, Seminole, Osceola, Lake, Polk and Volusia. The Broker Stacey McKay has been in Central Florida as a Real Estate Professional, Broker and Property Manager since 1986. Her team of Trusted Property Managers are all employees which means you will get first rate service. No Independent Contractors managing your Property at Rental Home Management Services, Inc. We are available to meet at your home during the week, or nights and weekends if that is more convenient for you. Check out our website and reviews. 

    Business Details

    Location of This Business
    659 Maitland Ave, Altamonte Springs, FL 32701-6860
    BBB File Opened:
    7/29/2009
    Years in Business:
    15
    Business Started:
    1/21/2009
    Business Started Locally:
    1/21/2009
    Accredited Since:
    8/22/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • RHMS, Inc. dba: Rental Home Management Services
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Contact Information

    Principal

    • Stacey McKay, President

    Customer Contact

    • Stacey McKay, President
    Additional Contact Information

    Fax Numbers

    • (407) 267-5609
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cristina P

    1 star

    09/18/2022

    If I could give negative stars I would!! This is a horrible company!! For the record we moved out we were not evicted. During our 4 years of dealings with them they were unable & unwilling to do repairs on the home we rented. We hired a cleaning crew when we moved out and paid $600 for them to come back and say we didn't leave the home clean. During the COVID 19 crisis they wiped their ***** with what the world was going through even less their tenants. They made up things wrong in the house that were originally documented at the start of our lease just to keep our security deposit!!! If you deal with Jacqueline ***** you are screwed!! She is a horrible human being!! If you see that this company is managing a home you might be interested in then run in the opposite direction. You are better off living in your car, or in a cardboard box under a bridge. Who ever has given good reviews here must be related to the people that work there!! Stay away!!!

    Local BBB

    BBB Serving Central Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.