ComplaintsforStephenson & Moore, Inc.
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Complaint Details
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Initial Complaint
08/05/2024
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
Stephenson and Moore is the property management company of my former residence. I moved out over 3 months ago and left the home in great condition. They have still not returned my security deposit. Whenever i contact them, they keep giving excuses as to why they have not.Others in the complex have had the same problem. This company is defrauding their former residents and future applicants need to be warned of their shady business practices.Initial Complaint
02/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I lived at ******************* II for 3 years and moved out on 7/29/23 I was due my refund deposit of $1000.00 within 30 days after I moved out. It has now been 7 months I have called weekly since September 2023. I was given names and phone numbers of other corporate office representatives to contact and no one has called me back and I still havent received my refund. My contact person for ******************* is Karmesha her email is ********************************* and the contact person I was given to contact for Stephenson and Moore was ***************** no email, phone number is **********. Called multiple times and no answer left numerous messages and no response. I just want my refund deposit.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.