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Business ProfileforKonadocks LLC
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At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 1350 Sheeler Ave, Apopka, FL 32703-6542
- BBB File Opened:
- 3/27/2018
- Years in Business:
- 6
- Business Started:
- 1/2/2018
- Business Started Locally:
- 1/2/2018
- Business Incorporated:
- 1/2/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- 9:00 AM - 5:00 PM
- Business Management
- Brian Hall, CEO
- Contact Information
Principal
- Brian Hall, CEO
Customer Contact
- Brian Hall, CEO
- Erin Miral, Administrative Coordinator
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/28/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jim M
10/25/2021
Brian **** and Kona Docks are not state licensed contractors. His claims that his "system" does not require permits is false. His references from **** and ******** are bogus - we checked.
He faked a credit card charge-back to get extra $10,000 from us *****************************************************
Kona Docks' and owner Brian **** should be shut down by the county and state.
*
After many calls over six months Kona Dock's, Owner Brian **** shows up 6/30/21 and convinces us we needed additional structural work to make dock safe. He raises his bid from $12,325 to $27,065.
Gave him 50% as a deposit. He calls back, says he is crediting $8,000 back to credit card and needs $10,000 check. We send the check, but he never reverses credit card charge.
He now has $22,000 of our money, which we don't discover until two credit card statements later.
Demo starts 7/6/21. Kona leaves huge trash pile on driveway and chain saws through electric - irrigation system goes down. **** promises to fix irrigation and remove trash, months go by. Multiple calls. No sign of Kona Docks. Grass and trees suffering, neighbors complain about trash pile.
9/13/21 new, subcontractor appears to "finish the job", walks of job ten days later because **** does not paid him.
We call credit card company, dispute charges, credit card investigates, reveres charge. Still out $10,000 check.
Hire company to remove trash at a cost of $2,000. Hire electrician for temporary irrigation connection $500.
9/24/21 **** reappears, wants to finish project, but refuses to complete structural work subcontractor started - just wants to put decking on the dock as is. We demand structural work be completed. **** quits and storms off.
Week later, **** asks again to complete project. We ask for punch list of items to finish. He sends list, we reply with details of everything that needs to be done. He stops answering texts.
His business license has been revoked. Feb 23 and Aug 8, 2021 Orange County court judgements against **** and Kona Docks tell similar stories.
When we hired him reviews were good, in last year negative reviews have exploded.
Kona Docks is a train wreck, exactly the type of contractor fraud Orange County should be protecting us from.
Orange County has found **** in violation MULTIPLE times but continues to let him use a fraudulent sales pitch (no permits needed), fake references, deliver faulty work and leave projects unfinished.
Will now have to hire new contractor to fix Kona Dock's work and finish the project.
County has informed us when we pull a permit, WE WILL BE FINED for buying ****'s sales pitch that his unique system does not require permits.
County is fining the victims of the Kona Docks scam. Don't let it happen to you.
Do NOT hire Kona Docks.
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