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Find a Location

Cento Family Moving & Storage has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCento Family Moving & Storage

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/29/2020

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Cento Family Moving & Storage is proud to be a fully licensed and insured, full-service, interstate moving company headquartered in Central Florida, having moved thousands of families.

    Products & Services

    We offer local or long-distance relocation for residential or commercial customers, combined with storage, packing, receiving and delivering, and almost everything in between.

    Business Details

    Location of This Business
    717 S Kirkman Rd, Orlando, FL 32811-2011
    BBB File Opened:
    9/30/2013
    Years in Business:
    10
    Business Started:
    9/16/2013
    Business Started Locally:
    9/16/2013
    Accredited Since:
    7/29/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Cento Moving LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Caroline Borras, Owner
    Contact Information

    Principal

    • Caroline Borras, Owner

    Customer Contact

    • Caroline Borras, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/22/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    MOVING FRAUD - WE HIRED CENTO MOVING COMPANY ON 1/26/21 TO MOVE OUR FURNITURE FROM OUR ** ADDRESS INTO THEIR STORAGE WAREHOUSE IN ****** ** AND WE PAID $2,402.50. WE PAY $420.00 A MONTH FOR STORAGE UNTIL THE FURNITURE WAS MOVED.THE FURNITURE WAS IN STORAGE FOR 22 MONTHS. WE PAID $9,240.00 AND WE PAID $420.00 FOR NOVEMBER 1, 2022. OUR PAYMENT IS CURRENT. THIS COMPANY IS ALLOWED TO PULL THE PAYMENT DIRECTLY FROM OUR BANK ACCOUNT EVERY MONTH. WE WOULD HAVE ALLOWED ***********************, OF CENTO MOVING AND STORAGE TO MOVE US TO ********** ** AND PAY HIM $5,978.00 BUT HE WAS TRYING TO CHARGE ** FOR A GAS INCREASE, THE ***** OF GAS HAD GONE DOWN AND THEN HE BECAME AGGRESSIVE WITH ME AND I DECIDED THAT I DID NOT WANT TO DEAL WITH ********************************HE IS THE ***** OF THE COMPANY BUT IT IS IN HIS WIFE'S NAME AND HE IS WORKING IN THIS COUNTRY WITH A WORK PERMIT AND HE IS FROM ****** ACCORDING TO THE RESEARCH INFORMATION.WE DECIDED TO HIRE A MOVING COMPANY FROM ********** ** AND WE ARE PAYING MORE MONEY, BUT THEY ARE PROFESSIONAL.*********************** IS BLOCKING THE MOVING COMPANY AND ** FROM GETTING OUR FURNITURE. I HAVE REACHED OUT TO HIM ON NUMEROUS OCCASSSIONS TO MAKE AN APPOINTMENT AND HE DOES NOT RESPOND AND HE IGNORES ME AND THAT HAS BEEN HIS BEHAVIOR FOR A WHILE.HE WANTS TO MAKE THAT $5,978.00. HE MOVED OUR FURNITURE A YEAR AGO AND NEVER TOLD US. DO WE REALLY KNOW WHERE OUR FURNITURE IS?HE HAS OUR MONEY AND HE HAS OUR FURNITURE AND HOLDING THE FURNITURE HOSTAGE.HE HAS CHALLENGED ME AND I BELIEVE HE IS DANGEROUS. I EVEN CONTACTED THE ORANGE COUNTY SHERIFF **** TO HIRE AN OFF DUTY OFFICER FOR 4 HOURS FOR PROTECTION. WE HAVE EVEN BEEN TOLD THAT HE WOULD PUT YOUR FURNITURE IN THE PARKING LOT.BASED ON EVERYTHING THAT HAS HAPPENED, WE BELIEVE HE IS TRYING TO TAKE ADVANTGE OF US FINANCIALLY.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark S

    5 stars

    06/22/2023

    Great experience with Cento Moving. I used them 3 times and if i move again they are definitely my first option.

    Local BBB

    BBB Serving Central Florida

    BBB Reports On

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