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ComplaintsforClassic Stoneworks Inc
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Complaint Details
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Initial Complaint
06/09/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Signed contract with Classic Stoneworks ( James G***** ) on 3-16-2022 for $6,600 to complete scope of work as discussed. Paid in full via check due to out of town when date of completion was discussed. Came home to find nothing completed. After several attempts to contact James he answered. Gave me another start date of 5-19. As expected no call no show. Again several phone calls with no answer. Called from wife phone different number Mr James G***** answered second ring. After much back pedaling gave another start date of 6-8-2022. Yet again no call no show. Will not answer now.Business response
06/22/2022
Consumer Response /* (2000, 6, 2022/06/17) */ Classic Stone Works has shown up and completed the project as discussed I would like to remove this complaint.Initial Complaint
09/19/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
The owner James advertises accent walls and asks for a deposit up front to make material. We provided $600 after being told he is licensed and insured. Once finding out he wasn't and this was a lie we confronted him for up to date info which he refused to provide. He never came on the date promised to do work and I had to constantly reach out for updates. Once he didn't come on the date promised we said we were no longer comfortable with him doing the job, or being on the property uninsured or licensed. He stated he would mail back our check of $600. A week later he said he sold the product for and would mail the check. 1 month later that has not done so. Services were never provided and he stole our $600.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.