ComplaintsforBridges Auto Repair and Electric
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Complaint Details
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Initial Complaint
09/23/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
see Attached documentBusiness response
09/24/2021
HE ALSO FILED A CLAIM WITH THE FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES... THEY CLOSED THE CASE. I HAVE ALL THE PAPER WORK FROM THAT ALSO... I WILL FAX ALL TO YOU..SORRY MY SCANNER IS NOT WORKING.
THANK YOU DAWN
Customer response
10/05/2021
SEE ATTACHED:
Complaint: ********
I am rejecting this response because:
Regards,
Mr. ***** *****
Business response
10/06/2021
Hello Ms *******
In response to Mr ***** rejection. I first want to make clear that I ******* ******* am writing this response ,as well as the first one that was submitted. Mr ***** is under the impression that Mrs ******* has written the first one and that is not correct. I am sorry that Mr ***** is displeased. But I would like to be clear that when the vehicle was first brought to me in was in terrible shape, and had been worked on by many hands. It was in a non running condition and left under its own power. Anything that was repaired or replaced was always approved by Mr ***** before work had begun. I have all receipts and invoices for parts installed and labor performed per ******** Pro Demand labor guide. Any parts that have been replaced or labor performed are warrantied by Bridges Auto for 3yrs/ 36k miles. Mr ***** is free to bring the vehicle back and if any work that we performed has failed we will repair under warranty. If any other repairs beyond what we have already done is required,then Mr ***** will be responsible for any costs incurred for parts or labor . Also by Mr ***** own admission the car has been to another shop, we also will not be responsible or warranty any repairs performed at another shop. Mr ***** if free to call to make an appointment to drop the vehicle off for diagnosis. I will be out of town from Thurs Oct 7 - 15. If Mr ***** would like to wait till my return to schedule that would be fine.
Thank you for your time regarding this matter
******* *******
Owner
Bridges Auto Repair and Electrical
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Contact Information
2825 Mayport Rd Ste 2
Atlantic Beach, FL 32233-4605
Business hours
Today,7:00 AM - 5:00 PM
MMonday | 7:00 AM - 5:00 PM |
---|---|
TTuesday | 7:00 AM - 5:00 PM |
WWednesday | 7:00 AM - 5:00 PM |
ThThursday | 7:00 AM - 5:00 PM |
FFriday | 7:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 2:00 AM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.